Drive-Through Testing
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COVID-19 TESTING

424-249-3038

Information About

Your Test Results

Have you gotten a COVID-19 nasal swab or antibody test but aren’t sure what the results mean? Click on the following buttons to learn more about your test results:

Types Of Tests

Not sure what test you need. The Nasal Swab test will determine if you have an active infection, while the Antibody test checks if you’ve been exposed or infected in the past. All of our tests are FDA-authorized with 99% accuracy. Learn more about them below:

Science Lab

Frequently Asked Questions

WHAT ARE THE TYPES OF COVID TESTING YOU OFFER?


We are currently offering 2 types of tests: Molecular (PCR) Test Collected onsite and sent out to participating laboratory Results: Next Day PCR testing is performed with a nasal swab. This tests for ACTIVE infection and detects viral genetic material (RNA). Rapid Antigent Test Results: As soon as 20 minutes to maximum of a couple hours depending on our back log. Rapid Antigen Test is performed with a nasal swab. This tests for ACTIVE infection but is not as accurate as a PCR test. Antibody Tests Rapid Antibody Test: Small Sample of Blood from a Finger Poke (Results in 15 minutes) Antibody tests look for antibodies in your blood which can indicate past or present infection of the virus that causes COVID-19.
Antibodies are proteins that help your body fight off infections and usually provide protection against getting that disease again hence developing an immunity. Antibodies are specific to a particular disease. For example, a measles antibody will protect a person who is exposed again to measles but will not offer protection of any kind if the person is exposed to mumps. Depending on when someone was infected and when the antibody testing occurs, the test may not show antibodies in someone with a current COVID-19 infection. Antibody testing should not be used to diagnose active COVID-19 infection.




COVID-19 LAB BASED ANTIBODY TESTING INFORMATION:


For our most accurate Antibody test, which is sent to Quest, we send a single vial of blood to the lab. We often recommend patients go directly to Quest for the blood draw after their consultation with a Valley Urgent Care Medical Provider, who will order the test. Our clinic is currently experiencing a very high volume of calls and patient visits, so going directly to Quest could save you time. This is only for Antibody testing. All Nasal Swab PCR Tests must be done at our clinic. Due to the time it takes to transport blood back and forth from our satellite clinics, your result will be available within 24-48 hours. You will receive a call notifying you of your test results and any further instructions, so please make sure we have an accurate telephone number for you on file before leaving the clinic.




IS ANTIBODY TESTING RIGHT FOR ME IF I HAVE SYMPTOMS?


We are unable to diagnose COVID-19 based solely on antibody test results. Patients that are encouraged to have a PCR molecular nasal swab test. What are the COVID symptoms I should look for? COVID-19 symptoms* include the following: - Fever or chills - Cough - Shortness of breath or difficulty breathing - Fatigue - Muscle or body aches - Headache - New loss of taste or smell - Sore throat - Congestion or runny nose - Nausea or vomiting - Diarrhea *This does not include all possible symptoms. We will update as information becomes available from the CDC.




CAN I SCHEDULE AN APPOINTMENT FOR COVID TESTING?


We do not take appointments in advance for Covid-19 Testing. We provide testing on a Walk-In basis. We are open at 9 am Monday thru Friday and Sunday 12 pm. Please call in advance so we can assist you with registering online.




CAN I BE SEEN AS A WALK-IN AND WHAT ARE YOUR WALK-IN HOURS?


Our clinic is open from 9 am to 5:00 pm Monday thru Friday and 12 pm to 5 pm on Sunday. We are closed on Saturday. We see patients on a first-come-first-serve basis. Feel free to call us so we can send you a link to register online. You can come any time during clinic hours to be tested.




HOW LONG DO YOU HAVE TO WAIT AFTER YOU’VE BEEN EXPOSED TO COVID-19 BEFORE BEING TESTED?


You should be tested immediately if you start experiencing any symptoms. We recommend waiting 3-5 days after exposure to do a PCR nasal swab test and at least 14 days before being tested for COVID-19 antibodies.




HOW LONG DOES IT TAKE TO GET COVID-19 PCR TEST RESULTS?


As of April 1 2021, the turnaround time for results is Next Day. You can call our staff to get updated turnaround times.




MY PROVIDER TOLD ME THAT MY ANTIBODY TEST WAS NEGATIVE, WHAT DOES THAT MEAN?


A negative test result with this test means that SARS-CoV-2 specific antibodies were not present in the specimen above the limit of detection. However, a negative result does not rule out COVID-19 and should not be used as the sole basis for treatment, patient management decisions, or to rule out active infection.
Patients tested early after infection may not have detectable IgM antibody despite active infection; in addition, not all patients will develop a detectable IgM and/or IgG response to SARS-CoV-2 infection. The absolute sensitivity of the qSARS-CoV-2 IgG/IgM Rapid test is unknown.

*Negative IgM – IgM is usually the first antibody produced by the immune system when a virus attacks. A positive IgM test indicates that you may have been infected and that your immune system has started responding to the virus. When IgM is detected you may still be infected, or you may have recently recovered from a COVID-19 infection. If you have a negative IgM antibody test but start to develop symptoms, it is recommended that you return to the clinic for a nasal swab test, as this the most accurate way of diagnosing COVID.
*Negative IgG – IgG antibodies develop in most patients within seven to 10 days after symptoms of COVID-19 begin. IgG antibodies remain in the blood after an infection has passed. These antibodies indicate that you may have had COVID-19 in the past and have developed antibodies that may protect you from future infection. It is unknown at this point how much protection antibodies might provide against reinfection, so it is recommended that you follow all social distancing guidelines and where a mask when in close contact with people.




MY PROVIDER TOLD ME THAT MY NASAL SWAB TEST WAS NEGATIVE, WHAT DOES THAT MEAN?


A negative PCR nasal swab result means that the virus that causes COVID-19 was not detected in your sample. For COVID-19, a negative test result for a sample collected while a person has symptoms usually means that COVID-19 did not cause your recent illness. This test result is merely a snapshot of the time in which you were swabbed. If you had additional COVID exposures or have developed symptoms after the date your swab was collected, it is recommended that you return to the clinic for repeat testing.




IF MY EMPLOYER SAYS I NEED TO HAVE THE NASAL SWAB TO RETURN TO WORK, DO YOU OFFER THIS TEST?


Yes, DoctorNow does offer a PCR Nasal Swab test for Covid-19. The average turnaround time for results is Next Day. DoctorNow can provide employees with a return to work note upon request with additional instructions regarding isolation guidelines, however, see below info from Los Angeles Public Health. Below is the Los Angeles Public Health Guidance for Employers Responding to Covid-19 in the Workplace. We suggest you print this document to present to your employer regarding a work note for your positive COVID test: http://publichealth.lacounty.gov/media/coronavirus/docs/business/GuidanceWorkplaceResponse.pdf During the pandemic, employees who meet the above criteria for returning to work should NOT be required by employers to provide a healthcare provider’s note to return to work. The Equal Employment Opportunity Commission (EEOC) as well as the Centers for Disease Control (CDC) have issued guidance, stating that while employers “may require employees who have been away from the workplace during a pandemic to provide a doctor’s note certifying fitness to return to work,” it is not recommended to do so. The EEOC & the CDC advise that, practically speaking, doctors and other healthcare providers may be too busy to provide such documentation, so employers should consider allowing these employees to return to work as they see fit. Because of this, the CDC does not recommend that employers require their employees to provide communication from a physician or healthcare provider, “clearing,” them to return to work.




WHAT IS DOCTORNOW DOING WITHIN THE CLINIC TO MAKE FOR A SAFE ENVIRONMENT WHEN I COME IN?


- We have set up a screening station for patients outside of the office in order to limit any exposure to our staff and other patients, in the event someone is showing signs of active Covid-19 infection. - We offer paperless electronic check-in to avoid having to pass documents, insurance cards, and IDs back and forth. - Consultations for ordering a Covid-19 are done via telemedicine to minimize the need for contact. - We are currently offering Drive Up testing so patients do not have to come inside the clinic. - We are thoroughly and regularly cleaning all surfaces in common areas and reception desks throughout the day with hospital grade disinfectant. - Tape marks have been placed on the floor to provide for recommended social distancing. - DoctorNow's team members are provided with personal protective equipment as recommended by the CDC and OSHA. - Our nightly cleaning crew utilizes hospital-grade disinfectant to wipe down all surfaces. - Interior doors are being propped open to minimize the need for hand to surface contact.